Terms of Service

Last updated: November 4, 2026

1. Who we are

These Terms are an agreement between you and Mango Intel LLC, a Texas limited liability company ("Mango Intel", "we", "us"). Our mailing address is 605 W 9th Street, Unit #4169, Austin, TX 78701. You can reach us at ashish@getmangointel.com.

2. Who can use Mango Intel

Mango Intel is built for businesses. By using our services you confirm that you are at least 18 years old, that you're using them for business purposes, and that you have authority to accept these Terms for the business you represent. "You" means you and that business.

3. What we provide

Free tools. Our website offers free AI reports and other free tools. They're provided as they are, may change or be limited at any time, and are subject to fair-use limits.

The Stay-Relevant Kit (the "Kit") currently includes: missed-call text-back for your business phone number; an AI chat assistant for your website and supported social pages; monthly AI financial and customer reports based on data you send us; and one AI helper chosen from our current menu. We set these up for you after you complete our setup form and setup call. Setup depends on you giving us the information and access we need, so some features may take a few days to switch on. We may improve, change or replace features over time. If we remove a core feature, we'll tell you in advance, and you can cancel.

Mango Intel for accounting firms (the "Firm Plan") lets an accounting firm create AI financial and customer reports for its own clients, with the firm's name and logo, within the monthly report allowance in the firm's agreement. The Firm Plan is provided under a signed written agreement. If you use it, you agree that: (a) you'll obtain any consent your clients must give before you share their information with us, including any consent required under Internal Revenue Code section 7216 for tax return information; (b) you'll review every report before sharing it with a client, and you're responsible for the advice you give your clients; and (c) reports are drafts prepared with AI to support your professional judgment, not a substitute for it.

Signed agreements. If you've signed a separate written agreement with us for the Kit or other services, that agreement's terms on price, billing, term and cancellation apply to you instead of sections 4 and 5 below, and these Terms apply to everything else. If the two conflict, the signed agreement wins.

4. Free trial, billing and renewal (Kits bought online)

• Free trial. New customers get one 7-day free trial. A valid payment card is required to start it. Trials are limited to one per business.
• Automatic billing. Unless you cancel before your trial ends, your subscription starts automatically and your card is charged $89 per month (plus any applicable taxes) on day 8 of your subscription and on the same day each month after that, until you cancel.
• Reminder. We'll email you before your trial ends.
• Payments. Payments are processed by Stripe. We never see or store your full card number. If a payment fails, we may pause or end your Kit until it's resolved.
• Price changes. We may change the price of the Kit. We'll email you at least 30 days before a new price applies to you, and you can cancel before it takes effect.

5. Cancelling and refunds (Kits bought online)

• You can cancel anytime from the "Manage or cancel subscription" link on our website, or by emailing us. We'll confirm your cancellation by email.
• If you cancel during your free trial, you won't be charged.
• If you cancel after your trial, your Kit stays active until the end of the billing month you've already paid for, and you won't be charged again.
• Payments are non-refundable, and we don't give refunds or credits for partial months or unused features, except where the law requires it or where we've made a billing error.
• When your subscription ends, we'll switch off the Kit's services, including text-back and chat.

6. Your responsibilities

• Accurate information. Give us accurate details, and keep your contact and payment details up to date.
• Your accounts and numbers. You confirm you own or are authorized to use the phone numbers, websites, social media pages and other accounts you ask us to connect.
• Messages to your customers. Texts and chat messages sent through the Kit are sent on your behalf. You're responsible for using them lawfully, including laws on calls and texts such as the Telephone Consumer Protection Act and carrier rules. We'll help with required carrier registrations, and you agree to give us accurate information for them. Don't use the Kit to send marketing texts to people who haven't agreed to receive them.
• Your data. You confirm you have the right to share the data you give us, including information about your own customers, and to let us process it to provide our services.
• No sensitive data. Don't upload or send us payment card numbers, Social Security numbers, health information, or other highly sensitive personal information.
• Acceptable use. Don't use our services for anything illegal, deceptive, harassing or harmful; don't try to break, overload or misuse them; and don't resell them without our written permission.

7. About our AI tools

• Reports, chat replies, quotes, review replies and other content produced by our AI tools ("AI Output") are generated automatically and can be inaccurate, incomplete or out of date.
• AI Output is for general business information only. It is not financial, accounting, tax, legal or other professional advice. Check important decisions with a qualified professional.
• Estimates and projections are illustrative and based only on the data provided. We don't guarantee any particular result, such as more jobs, revenue or savings.
• You're responsible for reviewing AI Output before relying on it or sending it to anyone. Our AI helpers prepare drafts for you to approve unless you ask us to set them up to send automatically, in which case you accept responsibility for those messages.
• Our chat assistant identifies itself as an AI assistant. Please don't configure or ask us to configure it to pretend to be a person.

8. Third-party services

We use trusted providers to deliver our services, including Stripe (payments), Anthropic (AI processing), SendGrid (email), Vercel (hosting), and messaging, phone and CRM platforms for Kit features. Connected platforms such as Google, Meta (Facebook and Instagram) and phone carriers have their own terms, which also apply to your use of them. We aren't responsible for outages, changes or decisions made by those providers, though we'll do our best to keep your Kit working.

9. Your data and our rights

You own the data and content you give us. You give us permission to use it only to provide, secure and support our services for you, as described in our Privacy Policy. We don't sell your data, and we don't use it to train AI models. We own our website, software, prompts, templates and materials. If you share feedback or ideas, we may use them without any obligation to you.

10. Availability and suspension

We work hard to keep our services running, but we don't promise they'll be uninterrupted or error-free. We may suspend or end your access if you don't pay, if you break these Terms, or if your use creates legal or security risk for us, our providers or others. Where reasonable, we'll tell you first and give you a chance to fix the issue.

11. Disclaimers

To the fullest extent the law allows, our services and AI Output are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

12. Limits on our liability

To the fullest extent the law allows: (a) we aren't liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, jobs, leads, customers, data or goodwill, even if we were told they were possible; and (b) our total liability for all claims relating to our services is limited to the amount you paid us in the three months before the event giving rise to the claim. Some places don't allow these limits, so they may not fully apply to you.

13. Your responsibility to us

To the extent the law allows, you agree to defend and indemnify us against claims, losses and costs (including reasonable legal fees) arising from your data, the messages sent on your behalf, your use of AI Output, or your breach of these Terms or the law.

14. Disputes and governing law

If you have a problem, please email us first. Most issues can be sorted out quickly. If we can't resolve a dispute informally within 30 days, it will be governed by the laws of the State of Texas, without regard to conflict-of-law rules, and resolved in the state or federal courts located in Travis County, Texas, except that either of us may bring a claim in small claims court if it qualifies.

15. Changes to these Terms

We may update these Terms. If we make a material change, we'll email active customers or post a notice on our site at least 14 days before it takes effect. If you keep using our services after that, the new Terms apply. If you don't agree, you can cancel.

16. Other terms

These Terms and our Privacy Policy are the whole agreement between us about our services. If any part is found unenforceable, the rest still applies. If we don't enforce a term right away, we can still enforce it later. You can't transfer this agreement without our consent. We may transfer it in connection with a merger, acquisition or sale of our business.

17. Contact

Mango Intel LLC, 605 W 9th Street, Unit #4169, Austin, TX 78701. Email: ashish@getmangointel.com.